Location 132, My Street, Kingston, New York 12401.
Message ID L12345
CSR Mr. John Albert (E1297)
Message On 01-07-2024 (01:30pm)
+1 xxx xxx xxxx
Urgent
FROM
TO
Mr. PETER IBEOTH
(Patient)
Dr. B Clark (Provider)
EMP Code E4356
Mr. Alex (Scheduler)
EMP Code E9876
Dr. B Clark (Provider)
EMP Code E4356
Mr. Alex (Scheduler)
EMP Code E9876
Initial Note
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,
Note from CSR
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,
Activity log for (L12345)
| Date | Activity | Action by |
|---|---|---|
| 01-07-2024 (01:30pm) | Call log registered | Call log created by Mr. John Albert (E1297) (Support team) |
| 01-07-2024 (02:30pm) | Call log assigned | Call log assigned to Mr. B Clark (E3456) (Provider) |
| 01-07-2024 (02:50pm) | Call log registered | Call log created by Mr. Maxwell (E9864) (Billing team) |
| 01-09-2024 (03:50pm) | Call log forward | Call log forwarded to Mr. Martin (E43256) (Co-Ordinator) by Mr. B Clark (E3456) (Provider) |
| 01-09-2024 (04:10pm) | Resolution note | Mark call log as a completed Mr. Martin (E43256) (Co-Ordinator) |
Resolution
Discussed issue with provider and patient aware of plan